Terms&conditions | lukasdvoraknet

General terms and conditions of e-shop www.lukasdvorak.net

1. Content

2. Introductory Provisions

2.1. The purpose of these General Terms and Conditions ("GTC") is to regulate the rights and obligations of the seller and the buyer in the e-shop https://www.lukasdvorak.net/ ("e-shop").

2.2. The seller is Lukás Dvořák, place of business at Žateckéch 1224/12, 140 00 PRAHA, ID: 86663534, entered in the trade register as a natural person doing business ("seller").

2.3. The buyer is a legal entity or a natural person over the age of 18 ("buyer").

2.4. Various works, books, photographs and other products ("goods") can be purchased in the e-shop.

2.5. The seller issues these GTC for the purpose of completely regulating the legal relationship with the buyer. The seller is not obliged to enter into a purchase contract with the buyer if the buyer violates effective legislation or these GTC.

2.6. The buyer will receive these GTC electronically in pdf along with the order confirmation and can thus archive them in electronic or printed form.

2.7. These GTC only apply to cases where the buyer is both an entrepreneur and a consumer and purchases the seller's goods on the e-shop. If some provisions of these GTC apply exclusively to the consumer, this is stated instead of the purchasing consumer, or such a provision is otherwise marked.

3. Seller's contacts

3.1. By mail: Lukás Dvořák, Žateckéch 1224/12, 140 00, PRAGUE;

3.2. Electronically: info@lukasdvorak.net;

3.3. By phone: 724240201;

3.4. Website: https://www.lukasdvorak.net/;

3.5. Person authorized to handle customer requests: info@lukasdvorak.net;

3.6. Person handling claims and complaints: info@lukasdvorak.net;

4. Order and conclusion of the purchase contract

4.1. A buyer who is interested in ordering the seller's goods and concluding a purchase contract with him proceeds according to the steps listed in this article.

4.2. Choice of goods: all goods are properly marked, all properties and characteristics are listed according to effective legislation, all directly in the e-shop. The purchase price, including VAT and other taxes and fees ("Price"), is indicated for each item. The price does not include shipping charges. The buyer places the selected goods in the basket.

4.3. Order confirmation: once the buyer has selected all the desired goods, clicks on the basket and checks the contents. The buyer can edit the contents of the basket at any time - add or remove goods. To continue ordering, the buyer presses the "next" button.

4.4. Buyer's data: the buyer is obliged to fill in his data properly, truthfully and correctly: first name, last name, ID number, VAT number, address of seat/residence, delivery address, e-mail, telephone.

4.5. Transport data: the buyer chooses the type of transport - see the article "Delivery conditions" for more.

4.6. Payment information: the buyer chooses the type of payment - see the article "Payment terms" for more.

4.7. Order overview: the buyer reviews the order overview. Any errors or changes can be made at this point.

4.8. Confirmation of the order: if the buyer agrees with all the data in the order form and wants to complete it and order the goods bindingly, he ticks the agreement with these GTC, takes note of the information about the processing of personal data and presses the button "Order binding for payment".

4.9. As soon as the seller accepts the order, he will electronically send the buyer a confirmation of his order, including the text of these General Terms and Conditions, to the e-mail address he provided in the form.

4.10. The seller is entitled to refuse the buyer's order, in the event that this happens, all funds paid by the buyer will be returned to his bank account.

4.11. The purchase contract is concluded upon delivery of the seller's order confirmation to the buyer.

4.12. The seller's obligation to provide the buyer with a confirmation of the concluded contract on a permanent medium within a reasonable period after the conclusion of the contract, at the latest at the time of delivery of the goods, is fulfilled by the seller by delivering the aforementioned confirmation to the buyer's e-mail address. At the same time as the confirmation, the seller will also send the GTC in pdf format to the buyer's email.

4.13. Purchase contract, or its content constitutes a confirmation of receipt of the order and GTC. The contract is kept by the seller only electronically. By the fact that the buyer received the above documents in pdf format to his email, the seller does not provide any further access to the purchase contract.

4.14. The buyer pays for the costs he incurs when using remote communication means in connection with the conclusion of the purchase contract via the e-shop (internet connection costs), and these costs do not differ from the basic rate.

4.15. The purchase contract, including these GTC, is drawn up in the same way as the entire website in English. The purchase contract can only be concluded in English.

4.16. All presentation of goods in the e-shop is of an informative nature only, it is not a proposal to conclude a contract, and the seller is not obliged to conclude a purchase contract with the buyer regarding these goods.

5. Payment terms

5.1. The prices of the goods are the final price. The cost of transportation is added to the price of the goods according to the article Delivery conditions.

5.2. It is possible to arrange the following payment methods: PayPal, Payment card, bank transfer.

5.3. The price must be paid in advance. It is not possible to arrange payment by cash on delivery or another similar form.

6. Delivery conditions

6.1. The goods are delivered via: UPS, PPL.

6.2. The goods are delivered only to the territory of the following countries: EU countries, European countries outside the EU, USA, Canada, Australia, Hong Kong, Japan, Turkey, New Zealand, Singapore, Arab Emirates.

6.3. The cost of delivery varies depending on the selected country of delivery. The price list is listed in the e-shop.

6.4. The goods will be delivered to the buyer in terms depending on the state of stock, the size of the goods and the method of payment chosen by the buyer.

6.5. The delivery date is always indicated for specific goods, or the delivery date is specified before sending the order in the order form. If no delivery date is specified, the goods will be delivered to the buyer without undue delay, but no later than 30 days from the date of conclusion of the purchase contract.

6.6. If extraordinary circumstances (force majeure) occur that may cause an extension of the delivery time of the goods, the buyer will be informed about these circumstances immediately.

6.7. Upon delivery of the goods, the buyer is obliged to immediately inspect the goods for visible defects or other damage to the goods or their packaging (shipment), and in case of damage to the shipment (i.e. goods or packaging), the buyer is obliged to immediately report the defects to UPS (carriers in the given country) and report defects including photos to e-mail info@lukasdvorak.net. Furthermore, the buyer is obliged to inspect the goods without undue delay after taking them over and make sure of their properties, quantity and condition, and to report any findings immediately, including photos, to the e-mail info@lukasdvorak.net.

6.8. In the event that the buyer does not take over the goods at the agreed time, the seller is entitled to the storage fee in the usual amount, unless otherwise agreed. By taking over the goods from the carrier, the buyer acquires ownership of the goods. In case of delivery abroad and non-acceptance of the goods by the buyer, the seller has the right to reimbursement of costs incurred in connection with a new delivery or return of the goods.

7. Provisions relating to the consumer

7.1. This article governs the rights of the buyer who is a consumer only.

7.2. A consumer is any person who, outside the scope of his business activity, outside the scope of his employer's activity, or outside the scope of the independent exercise of his profession, enters into a contract with an entrepreneur or otherwise deals with him.

7.3. The seller is not bound by the code of conduct.

7.4. The consumer has the right to withdraw from the contract (unless otherwise stated below), within a period of fourteen days, which runs if it is

7.4.1. purchase contract, from the day of acceptance of the goods;

7.4.2. a contract, the subject of which is several types of goods or the delivery of several parts, from the date of acceptance of the last delivery of goods; or

7.4.3. the contract, the subject of which is the regular repeated supply of goods, from the date of acceptance of the first supply of goods;

7.4.4. whereas this withdrawal must be sent to the seller's address, to the seller's e-mail address or use the form for withdrawal from the contract available on the e-shop;

7.5. The consumer does not have the right to withdraw from the contract for goods that are custom-ordered by the consumer (i.e. goods modified according to the consumer's requirements for his person or modified according to the consumer's wishes, etc.).

7.6. In the event of withdrawal from the contract, the buyer-consumer bears the costs associated with returning the goods to the seller, and the costs for returning the goods, if these goods cannot be returned by the usual postal route due to their nature.

7.7. The seller hereby informs the consumer of the existence of an entity for out-of-court settlement of consumer disputes, which is the Czech Trade Inspection, registered office at Štěpánská 567/15, 120 00 Prague 2, phone: 296 366 360, web address: http://www.coi.cz.

7.8. If the consumer believes that there has been a violation of the consumer's legal rights by the seller, he has the right to turn his complaint to the Czech Trade Inspection, or to the competent trade office.

8. Processing of personal data

8.1. Information on the processing of personal data is available on the e-shop.

9. Claims procedure

9.1. The complaints procedure is an integral part of the GTC.

9.2. The receipt for the goods is the invoice delivered electronically after payment for the goods.

9.3. A thing is defective if it does not have the agreed properties. The performance of another thing (delivery of other goods) and defects in the documents required for the use of the goods are also considered a defect.

9.4. The buyer's right from defective performance is based on a defect that the goods have when the risk of damage passes to the buyer, even if it becomes apparent only later. The buyer's right is also based on a defect that arose later, which the seller caused by breaching his obligation.

9.5. The buyer inspects the goods as soon as possible after the risk of damage has passed to the goods and makes sure of their properties and quantity. He is obliged to inform the seller of any detected defects and deficiencies without undue delay.

9.6. The risk of damage passes to the buyer upon receipt of the goods. It has the same effect if the buyer does not take over the goods, even though the seller has allowed him to dispose of them.

9.7. Damage to the goods, which occurred after the risk of damage to the goods has passed to the buyer, does not affect his obligation to pay the purchase price, unless the seller caused the damage by breaching his obligation.

9.8. The seller is responsible to the buyer that the item has no defects upon receipt. In particular, the seller is responsible to the buyer that at the time the buyer took over the goods:

9.8.1. the goods have the characteristics agreed upon by the parties, and if there is no agreement of such characteristics that the seller or described or that the buyer expected with regard to the nature of the goods and on the basis of the advertising carried out by the seller;

9.8.2. the goods are suitable for the purpose for which the seller states for their use or for which goods of this type are usually used;

9.8.3. the goods are in the appropriate quantity, measure or weight;

9.8.4. the goods comply with the requirements of legal regulations.

9.9. Deadlines for exercising rights from defective performance:

9.9.1. The buyer, who is a consumer, is entitled to exercise the right against a defect within two years of receipt;

9.9.2. A buyer who is not a consumer has rights only from hidden and obvious defects that were present when the goods were received. If a defect becomes apparent within one year of acceptance, it is considered that the goods were already defective upon acceptance by the buyer, unless the seller proves otherwise.

9.10. The buyer applies the complaint to the following contacts: info@lukasdvorak.net

9.11. The shipment of defective goods must contain the claimed goods, including complete accessories.

9.12. In the case of settlement of a complaint in the form of an exchange of goods, there is no new period, the period starting from the day of acceptance of the goods by the buyer is decisive.

9.13. Rejection of the complaint:

9.13.1. By breaking the protective seal or information sticker, the buyer risks rejection of the claim, unless the damage occurs during normal use;

9.14. Claims cannot be made for damage to goods caused by mechanical damage to the goods, use of the goods in conditions that do not correspond to the temperature, dustiness, humidity, chemical and mechanical effects of the environment that is suitable for the goods;

9.15 Claims cannot be applied to damage to goods caused by neglect of the care of the goods,

9.16. Claims cannot be made for damage to goods caused by damage caused by excessive loading or use contrary to the conditions stated in the seller's documentation, on the e-shop or in the seller's instructions,

9.17. Claims may not be recognized for goods that have been modified by the customer (painting, bending, etc.) if a defect has arisen as a result of this modification, damage by natural elements or force majeure.

9.18. The seller has the right to reject defects in contaminated goods or goods that cannot be accepted for hygienic reasons.

9.19. Complaint processing:

9.19.1. If the buyer is a consumer, the seller decides on the complaint immediately, in complex cases within three working days. This period does not include the time appropriate for the type of product or service required for a professional assessment of the defect. The seller will handle the complaint, including the removal of the defect, without undue delay, no later than 30 days from the day after the complaint was submitted. The period of 30 days can be extended after making a complaint by agreement with the consumer - such an extension must not be indefinite or disproportionately long. After the deadline or extended period, it is considered that a defect in the goods actually existed and the consumer has the same rights as if it were a defect that cannot be removed.

9.19.2. If the buyer is an entrepreneur, the seller undertakes to decide on the claim within 40 days from the date of application of the claim. The buyer entrepreneur will be informed of this decision via contact e-mail.

9.20. The seller always issues a confirmation of receipt of the claim, including settlement, to the buyer.

9.21. The buyer has the right to reimbursement of purposefully incurred costs associated with the application of a justified complaint. These costs are understood as the least necessary.

9.22. If the goods do not have the above-mentioned characteristics, the buyer can request the following under the conditions set by the Civil Code and the Complaints Code:

9.22.1. Defect removal

• According to the buyer's choice, either by delivering a new item or by repairing the item. The chosen method can be rejected or modified by the seller if the chosen procedure is impossible or disproportionately expensive compared to the other method.

• When exchanging the original goods for new ones, the buyer returns the originally delivered goods to the seller at his expense.

9.22.2. Delivery of ordered goods

• In the event that the defect consists in the delivery of other goods. Upon delivery of the correct goods, the buyer returns the originally delivered goods to the seller at his expense.

9.22.3. Reasonable discount or withdrawal from the contract

• The buyer can demand a reasonable discount or withdraw from the contract if the seller refuses to remove the defect or does not remove it in accordance with the requirements of the complaints procedure and the civil code; the defect manifested itself repeatedly; the defect constitutes a material breach of contract; or it is clear that the seller will not remedy the defect within a reasonable time or without considerable difficulty for the buyer.

• The claim period or the buyer's obligation to cooperate is not considered unreasonable time or significant difficulties for the buyer.

9.23. The buyer is not entitled to withdraw from the contract if the defect is insignificant. The buyer cannot further withdraw from the contract or demand the delivery of a new item if he cannot return the goods in the condition in which he received them. This does not apply if there has been a change in the condition of the goods as a result of their inspection for the purpose of detecting a defect in the goods; if the buyer used the goods before the defect was discovered; the impossibility of returning the goods in their original condition was not caused by the buyer; or if the buyer sold the goods or used them or changed them during normal use before the defect was discovered (if the change in condition occurred only in part of the goods, the buyer will return only part of the goods to the seller and provide compensation to the seller for the remaining part up to the amount below, the buyer had from use of goods benefit).

9.24. The seller is not obliged to comply with the buyer's claim if the buyer knew or should have known about the defect in the goods before concluding the contract or when taking over the goods with the usual care, or if the buyer himself caused the defect.

9.25. The rights and obligations of the contracting parties regarding rights from defective performance are governed by the relevant legal regulations, in particular the provisions of § 2615 and § 2099 et seq. Act No. 89/2012 Coll., as amended ("Civil Code").

10. Rules for Handling Complaints

10.1. The buyer is entitled to file a complaint with the seller.

10.2. The seller has designated a person authorized to receive complaints, and he accepts complaints at the contact info@lukasdvorak.net

10.3. The seller always electronically confirms the registration of the complaint.

10.4. In case it is a repeated complaint, the authorized person is responsible for discussing the complaint with a superior worker.

10.5. The seller handles complaints without unnecessary delay, no later than 30 calendar days.

10.6. The buyer is informed about the method of handling the complaint electronically, no later than within the deadline according to the previous paragraph.

10.7. If it is necessary for the effective exercise of the buyer's rights, the seller will inform the buyer about other rights.

11. Other rights and obligations

11.1. The buyer is not entitled to copy or imitate the author's works (goods) of the seller in any way. The seller is not entitled to conclude a purchase contract with a buyer who has a reasonable fear that the goods will be handled in violation of the law or these GTC.

11.2. If any provision of the purchase contract or GTC is invalid or ineffective, or becomes so, the invalid provision will be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions.

11.3. Changes and additions to the purchase contract or terms and conditions require text (including electronic).

11.4. The buyer declares that he is aware of the real value of the performance provided and unreservedly agrees with the agreed price of the performance.

12. Final Provisions

12.1. These GTC and purchases in the e-shop are governed by Czech law.

12.2. In other issues not explicitly agreed upon, the relationship between the seller and the buyer is governed in particular by the relevant provisions of Act No. 89/2012 Coll., as amended.

12.3. In the event of a dispute, the competent court is the court with local and substantive jurisdiction determined by the seller's place of business.

12.4. These General Terms and Conditions were issued on February 1, 2023. The seller is entitled to change them if necessary, but this does not affect already concluded purchase contracts. The buyer is obliged to carefully study the GTC before starting a purchase in the e-shop and, if necessary, contact the seller at the above contacts to explain anything.

Terms of personal data processing

1. Content

2. Introductory Provisions

2.1. This document Terms of Personal Data Processing ("Information") is used to provide all necessary information about the processing of personal data within the website and e-shop https://www.lukasdvorak.net/ ("website").

2.2. By browsing the website and possibly providing consent that refers to this Information, you declare that you have familiarized yourself with the Information, understand it and agree with it.

3. Administrator and contacts

3.1. The controller of personal data is Lukás Dvořák, place of business at Žateckéch 1224/12, 140 00 PRAGUE, ID: 86663534, entered in the trade register as a natural person doing business ("Administrator").

3.2. Postal contact: Lukás Dvořák, Žateckéch 1224/12, 140 00, PRAGUE;

3.3. Electronic contact: info@lukasdvorak.net;

3.4. Person authorized to handle requests regarding the processing of personal data: info@lukasdvorak.net.

4. Processing of personal data when browsing the website

4.1. No personal data is processed when browsing the website.

4.2. The administrator does not use cookies or other similar tools in the sense of effective legal regulation.

5. Processing of personal data when purchasing in the e-shop

5.1. Purposes of processing for which personal data are intended: in the event that an order is made, or concluded a contract, it is necessary to keep personal data for the purpose of fulfilling the contract, i.e. processing the order, inspection, delivery, possible complaints or claims of defects and related actions with securing the order.

5.2. Legal basis for processing: fulfillment of the contract, without this processing it is not possible to place an order.

5.3. Categories of personal data concerned: identification data, contact data, data on the ordered goods, data on the date and time of the order, other data related to the contract and related communications.

5.4. Recipients/categories of recipients: USA Wix.com Inc., further only contractually authorized processors from the categories: suppliers of technical solutions, IT services, auditors, legal services, accounting services.

5.5. Transfer outside the EU: USA Wix.com Inc. based on standard contractual clauses; in the event that you request to send goods outside the EU, the transport supplier in the country of the addressee of the goods outside the EU is used as the authorized processor. The level of protection is ensured by Standard Contractual Clauses.

5.6. The period for which personal data will be stored: for the duration of the contract and two years thereafter due to asserted defects and other claims.

5.7. The source from which the personal data originates: the subject.

6. Processing of personal data when sending the newsletter to own customers

6.1. Processing purposes for which personal data are intended: if you make a purchase in the e-shop, we will regularly send you other similar offers of our products, electronically or by post.

6.2. Legal basis for processing: legitimate interest against which objections can be lodged.

6.3. Category of personal data concerned: identification and contact data, data on purchases.

6.4. Recipients/categories of recipients: only contractually authorized processors from the categories: suppliers of technical solutions, IT services, auditors, legal services, accounting services.

6.5. The period for which personal data will be stored: for an indefinite period, at the latest until the request to stop sending commercial messages.

6.6. The source from which the personal data originates: the subject.

7. Processing of personal data when using contacts on the website

7.1. Processing purposes for which personal data are intended: if you contact us via the contact form or published contact data (either by phone, e-mail or in writing, e.g. by post), we will process your personal data for the purpose of processing your question/request or ensuring another response. We generally do not publish your questions.

7.2. Legal basis for processing: express consent by sending the relevant request/letter or other message. Consent is voluntary and can be withdrawn at any time.

7.3. Category of personal data concerned: identification data, contact data (e-mail), subject and content of the query/request/message, date of delivery of the information, in the electronic case, IP address and exact time.

7.4. Recipients/categories of recipients: only contractually authorized processors from the categories: suppliers of technical solutions, IT services, auditors, legal services, accounting services.

7.5. The period for which personal data will be stored: personal data will only be kept for the duration of follow-up and related communication to deal with the inquiry/request/other message and no longer than 3 months thereafter in case of further follow-up communication.

7.6. The source from which the personal data originates: the subject.

8. Processing of personal data for the fulfillment of legal obligations

8.1. Purposes of processing for which personal data are intended: If the Administrator is required by an effective legal regulation to store specific documents, it does so for the purpose specified by the given legal regulation. An example is the storage of documents in the field of accounting and taxes.

8.2. Legal basis for processing: fulfillment of a legal obligation.

8.3. Category of personal data concerned: only such data or documents, the storage of which is required by a specific legal regulation.

8.4. Recipients/categories of recipients: only contractually authorized processors from the categories: suppliers of technical solutions, IT services, auditors, legal services, accounting services.

8.5. Period for which personal data will be stored: Data collected in this way is kept by the Administrator only for the period specified by the given legal regulation.

8.6. The source from which the personal data originates: the subject.

9. Processing of personal data to protect the Administrator's rights and defend against claims

9.1. Purposes of processing for which personal data are intended: If the Administrator carries out the above-mentioned processing, then after their termination, it collects a limited range of documents and personal data for the purpose of protecting one's own rights, defending against asserted claims and also for the purpose of defending against judicial/administrative/control and other proceedings. An example is the storage of a purchase contract after its fulfillment, or extinction.

9.2. Legal basis for processing: : legitimate interest of the Controller in protecting his rights, proving compliance and defense against supervisory authorities. You have the right to object to this legitimate interest at any time.

9.3. Category of affected personal data: documents proving legal actions such as granted consents, relevant logs, sent requests to exercise rights, etc.

9.4. Recipients/categories of recipients: only contractually authorized processors from the categories: suppliers of technical solutions, IT services, auditors, legal services, accounting services.

9.5. Period for which personal data will be stored: Data collected in this way is kept by the Administrator for a period of 3 years from the expiry of the processing period set for another purpose according to this Information. The period shall not end before the commencement of legal or other proceedings and the related deadlines for remedies.

9.6. The source from which the personal data originates: the subject.

10. Rights of the data subject

10.1. The right to transparent information, communications and procedures for exercising the data subject's rights

10.1.1. The administrator will take appropriate measures to provide you with all information (e.g. about the processor of personal data and the course of this processing) in a concise, transparent, understandable and easily accessible manner, using clear and simple language means, and to make all communications about the processing. The administrator will provide you with information in writing or by other means (for example, in electronic form). Provided that your identity is proven in other ways, you also have the right to request the provision of this information orally.

10.1.2. The administrator will not refuse to comply with your request in the exercise of your rights (in particular, the right of access), unless he proves that he cannot establish the identity of the data subject to whom the data in question relates.

10.1.3. You have the right for the Administrator to provide you with information on the measures taken upon request, without undue delay and in any case within one month of receiving the request. If necessary, this deadline can be extended by another two months, taking into account the complexity and number of applications. The administrator will inform you of any such extension within one month of receiving the request, together with the reasons for this postponement. If you submitted your request in electronic form, information will be provided in electronic form if possible and unless you request another method of communication.

10.1.4. If the Administrator does not take the measures you requested, he will inform you immediately and no later than one month after receiving the request about the reasons for not taking the measures and about the possibility of filing a complaint with the supervisory authority and requesting judicial protection.

10.1.5. We inform you that all this information, communications and actions are provided free of charge. If the submitted requests are evaluated as clearly unfounded or unreasonable, and especially if they are repeated, the Administrator may either:

• impose a reasonable fee taking into account the administrative costs associated with providing the requested information or communication or taking the requested actions; or

• refuse to comply with the request.

10.1.6. If the Administrator has reasonable doubts about the identity of the natural person submitting the application, he may request the provision of additional information necessary to confirm the identity of the subject.

10.2. Right of access

10.2.1. You have the right to obtain confirmation from the Controller as to whether or not personal data concerning you is being processed, and if so, you have the right to obtain access to this personal data and the following information:

• processing purposes;

• category of personal data concerned;

• recipients or categories of recipients to whom personal data has been or will be made available, especially recipients in third countries or in international organizations;

• the planned period for which personal data will be stored, or if it cannot be determined, the criteria used to determine this period;

• the existence of the right to request from the Administrator the correction or deletion of personal data concerning you or the restriction of their processing and/or to object to such processing;

• the right to file a complaint with the supervisory authority;

• all available information about the source of personal data, if not obtained from you;

• the fact that automated decision-making takes place, including profiling, and at least in these cases, meaningful information regarding the procedure used, as well as the meaning and anticipated consequences of such processing for you.

10.3. Right to rectification

10.3.1. You have the right to have the Administrator correct inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you also have the right to supplement incomplete personal data, including by providing an additional statement.

10.4. Right to erasure ("right to be forgotten")

10.4.1. You have the right to withdraw your consent at any time, in whole or in part. You have the right to have the Administrator delete personal data concerning you without undue delay, and the Administrator is obliged to delete personal data without undue delay if one of the following reasons is given:

• personal data are no longer needed for the purposes for which they were collected or otherwise processed;

• you revoke the consent on the basis of which the data was processed and there is no other legal reason for the processing;

• you object to the processing (according to the “Right to object” below) and there are no overriding legitimate grounds for the processing;

• personal data were processed illegally;

• personal data must be deleted to fulfill a legal obligation set out in the law of the Union or a Member State that applies to the Controller;

• personal data was collected in connection with the offer of information society services in the case of a person under the age of 15, for whom the person exercising parental responsibility must give consent to the processing in accordance with effective legislation.

10.4. Right to erasure ("right to be forgotten")

• personal data are no longer needed for the purposes for which they were collected or otherwise processed;

• you revoke the consent on the basis of which the data was processed and there is no other legal reason for the processing;

• you object to the processing (according to the “Right to object” below) and there are no overriding legitimate grounds for the processing;

• personal data were processed illegally;

• personal data must be deleted to fulfill a legal obligation set out in the law of the Union or a Member State that applies to the Controller;

10.4.2. If the Controller has published personal data and is obliged to delete it according to the above-mentioned "Right to erasure", it will take reasonable steps, including technical measures, taking into account the available technology and implementation costs, to inform the Controllers who process this personal data that the data subject is requests that they delete all references to this personal data, their copies or replications.

10.4.3. The above does not apply if the processing is necessary:

• for exercising the right to freedom of expression and information;

• to fulfill a legal obligation that requires processing according to the law of the Union or a Member State that applies to the Administrator, or to fulfill a task carried out in the public interest or in the exercise of public authority with which the Administrator is entrusted;

• for reasons of public interest in the field of public health;

• for the purposes of archiving in the public interest, for the purposes of scientific or historical research or for statistical purposes, if it is likely that the aforementioned right would make it impossible or seriously jeopardize the fulfillment of the objectives of the aforementioned Processing;

• for the determination, exercise or defense of legal claims.

10.5. Right to restriction of processing

10.5.1. You have the right to have the Administrator restrict processing in any of the following cases:

• if you deny the accuracy of the personal data, for the time required for the Administrator to verify the accuracy of the personal data;

• the processing is unlawful and you refuse the erasure of personal data and instead request the restriction of their use;

• The administrator no longer needs the personal data for processing purposes, but you require them for the determination, exercise or defense of legal claims;

• if you have objected to the processing until it is verified whether the Administrator's legitimate reasons outweigh your legitimate reasons.

10.5.2. If processing has been restricted according to the aforementioned "Rights to restriction of processing", these personal data, with the exception of their storage, may only be processed with your consent, or for the purpose of determining, exercising or defending legal claims, for the purpose of protecting the rights of other physical or legal entities person or for reasons of important public interest of the Union or a Member State.

10.5.3. If you have reached the limitation of processing, the Administrator will be notified in advance that the limitation of processing will be lifted.

10.5.4. Notification obligation regarding correction or deletion of personal data or restriction of processing

10.5.5. The controller shall notify the individual recipients to whom personal data has been made available of any correction or deletion of personal data or restriction of processing, except where this proves impossible or requires unreasonable effort. The administrator will inform you about these recipients if you request it.

10.6. Right to data portability

10.6.1. You have the right to receive the personal data relating to you that you have provided to the Controller in a structured, commonly used and machine-readable format, and the right to transfer this data to another controller without hindrance from the controller to whom the personal data has been provided, in if:

• processing is based on consent or a contract; and

• processing is performed automatically.

10.6.2. In exercising your right to data portability, you have the right to have personal data transferred directly from one controller to another, if technically feasible.

10.6.3. The exercise of the above-mentioned "Right to data portability" does not affect the above-mentioned "Right to erasure". This right does not apply to processing necessary to fulfill a task carried out in the public interest or in the exercise of public authority with which the administrator is entrusted.

10.6.4. The above-mentioned "Right to Data Portability" must not adversely affect the rights and freedoms of other persons.

10.7. The right to object

10.7.1. For reasons related to your specific situation, you have the right to object to the processing of personal data concerning you at any time. The controller does not process personal data further, unless it proves serious legitimate reasons for processing that outweigh your interests or rights and freedoms, or for the determination, exercise or defense of legal claims.

10.7.2. If personal data is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for such purpose, which includes profiling if it relates to direct marketing.

10.7.3. If you object to processing for direct marketing purposes, personal data will no longer be processed for these purposes.

10.7.4. In connection with the use of information society services, you can exercise your right to object by automated means using technical specifications.

10.7.5. If personal data is processed for the purposes of scientific or historical research or for statistical purposes, you have, for reasons relating to your particular situation, the right to object to the processing of personal data concerning you, unless the processing is necessary for the fulfillment of the task carried out for the reasons public interest.

10.8. Automated individual decision-making, including profiling

10.8.1. You have the right not to be the subject of any decision based solely on automated processing, including profiling, which has legal effects for you or similarly significantly affects you. The administrator does not use automated individual decision-making.

10.9. The right to file a complaint with a supervisory authority

10.9.1. You have the right to file a complaint at any time with the supervisory authority, which in the Czech Republic is the Office for the Protection of Personal Data - www.uoou.cz.

11. Procedure for exercising rights, submitting complaints

11.1. You can exercise all rights on the Administrator's contacts.

11.2. We will process all your requests without undue delay, in justified cases within 30 days at the latest.

11.3. The contact details of the Administrator, which can be used, among other things, for requests, withdrawal of consent, submission of objections or complaints to the Administrator, are listed in Article 3.

11.4. You have the right to file a complaint with the Administrator, which does not affect the right to complain to the supervisory authority according to Article 10.

12. Final Provisions

12.1. The processing of personal data of data subjects is governed by the legal order of the Czech Republic.

12.2. This Information is effective from 1 January 2023.

12.3. The Administrator has the right to change the Information if necessary. The change is effective on the day of the notification or on a later date specified in the notification of the change. The change does not affect processing already started on the basis of an earlier legal action, unless otherwise stated in the notification. In such a case, the subject has the right to reject the change and demand the termination of personal data processing.

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